HP 309 printer will not print or scan [Solved]

HP 309 printer will not print or scan

My HP 309 will not print from the bed only the auto fed.
What could the problem be? In addition it will not scan from the computer or the bed.
*original title - Printer Print printing*

Keys to the Problem HP 309 printer will not print or scan

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Hi,
 
· Were there any changes made on the computer prior to the issue?
· Do you receive any error message or error code when you try to print?
 
I would suggest you to run the troubleshooter and check if it helps.
Link you may refer: Open the Printer troubleshooter:

http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter
 
You may also access the link from HP and try the steps suggested by them: Troubleshoot a problem:

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3737192&taskId=110

Note: It is recommended that you back up your files and folders before attempting this step:

• Move the mouse cursor over to the upper right side of the screen.
• A menu will pop up on the left. Click on the "Settings" feature on the menu.
• On the Settings window, click on the "Change PC settings."
• Now, left click on the "Update and recovery" feature.
• For the next step, left click on the "Recovery" feature.
• There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
• Now, follow the instructions on the screen to finish the Refresh process.
• After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
• Check again to see if the error HP 309 printer will not print or scan has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Recommended Method to Fix the Problem: HP 309 printer will not print or scan:

 

 

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1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will scan your system. The errors will be shown in the list.

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