A Microsoft agent called me and told me I need to renew my windows license
A person who calls himself an agent called me this morning and told me I need to renew my windows 7 license.
The operating system came with the computer when I purchased it from Tigerdirect (and it got its stocks directly from asus) and I think it has
a great possibility of being a scam.
He says a life time license cost like $100 and I just want to ask if Microsoft really has these kind of agents and if I should trust him?
Solutions to the Problem A Microsoft agent called me and told me I need to renew my windows license
There are many such scams going on. Microsoft does not make unsolicited calls:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
- Access the files on your computer via MY COMPUTER
- Under the C: drive, access the WINDOWS folder
- Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
- Delete any files within this download folder.
- If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
- Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.
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Wow! Thanks!
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