Wednesday 2 March 2016

How Can I Fix - Windows update killed sound, webcam, printer. Help!?

Windows update killed sound, webcam, printer. Help!

After a restart on 5/31/2013, Updates were installed and my computer has not been the same since.  I have lost my sound, my printer and my webcam.  Running Windows Trouble shooter produced no useable results.  Device Manager has yellow flags on:

Displasy Devices                                             HP Delux Webcam
Sound, video and game controllers                  HP Delux Webcam
                                                                     NVIDIA High Definition Sound (Displayed  times)
                                                                     RealTek HD Sound
System                                                           Plug and Play Software Device Enumerator

My System:

OS                                              Windows 8  Pro 64 bit
Anti-Virus                                     Norton 360
Motherboard                               BioStar A880GZ
CPU                                             AMD Phenom II x 4 955 (socket AM3+)
Memory                                       8 GB DDR3 1333
Video                                           NVIDIA GeForce G210
Sound                                          onboard RealTek HD Sound
Storage                                        2 7200 RPM WD 1 TB HDs

Reinstall of drivers from the motherboard DVD failed.  Installatin of downloaded RealTek HD Sound Drivers R270 and R271 failed with Error Code 0x000000FF.  Although my Kodak ESP7 is connected by USB, after the update, its status is shown as disconnected.  My
webcam does not work.  Removal of the offending updates failed.  System Restore failed.  All the downloads and helpful hints  that I tried failed.  Do I need to do a complete wipe and reinstall or does someone have a better solution?

Anwsers to the Problem Windows update killed sound, webcam, printer. Help!

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To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will perform a scan for your system. The junk files will be shown in the scan result.

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