[Solved] Cannot log in

Cannot log in

When I use IE8 (I use Win7 and Norton) to login a site, I can enter my name and password.  After I click the login button, the returned page is absolutely blank. I have tried to turn off firewall, turn off Norton, etc, but cannot resolve the problem.

However, when I use my old Win XP computer with IE8 to do the same thing, I can log in the site.

Does anyone has any idea what is the possible reason?

Many thanks

Thomas

Solutions to the Problem Cannot log in

Download SmartPCFixer to Fix It (Free)

Hi,

1.
With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall or re-enable browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

What a reset of IE settings will do:
Windows Vista Help- Reset Internet Explorer settings:
http://windowshelp.microsoft.com/Windows/en-US/Help/81fe3b46-2460-459e-b826-8f134a7fe1771033.mspx

2.
You may have an incompatible browser add-on installed.
(Also covered in
step 1)
For troubleshooting information see:

IEBlog  Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

928426- Internet Explorer 7 may exit immediately when it includes an add-on
http://support.microsoft.com/kb/928426

Problem: Crashes or hangs
http://www.enhanceie.com/ie/troubleshoot.asp

Hope this helps,
Don

Make Sure that your Computer Meets the System Requirements

You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your computer hardware is not up to par, then make sure you update where necessary before continuing:

Microsoft Windows Requirements :

• 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
• 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

Recommended Method to Fix the Problem: Cannot log in:

How to Fix Cannot log in with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will perform a scan for your system. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. When the Fixing part is finished, your computer has been speeded up and the errors have been fixed

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