CD-ROM Won't Open
I installed a WD My Book Essential Hard Drive through my CD-ROM drive. When I open Windows Explorer, I see the following:
CD Drive (K:) WD Smartware
However the door to the drive no longer opens, and when I diconnect the external drive via USB connector, the drive disappears from Windopws Explorer. When I try to open by clicking "eject", I get the following error message:
An error occurred while ejecting CD Drive (K:) WD Smartware
I can no longer load CD-ROM into this drive because door will not open via mouse click of eject or pushing button on computer to open. Please help!
Anwsers to the Problem CD-ROM Won't Open
If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
Recommended Method to Fix the Problem: CD-ROM Won't Open:
How to Fix CD-ROM Won't Open with SmartPCFixer?
1. Download Error Fixer . Install it on your system. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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