Cannot install KB2675157 (get error 80073712 each time I try) Critical update for IE 9.
I cannot get KB2675157.
I get error 80073712 each time I try.
This is a critical update for IE 9.
System: Windows 7 Pro x64 SP1
I have now spent over 8 hours trying to resolve this installation failure without success and it's really trying my patience.
The other updates installed without a problem and this is the first time I've had a problem installing an update.
Should I just uninstall IE 9 and use Chrome instead or is there something else I could try? I'm preparing for a business trip tomorrow so this couldn't have happened at a worse time and I really don't want to use a browser that may compromise my system whilst
I'm using it abroad.
Any urgent help on this would be highly appreciated.
Many thanks
Keys to the Problem Cannot install KB2675157 (get error 80073712 each time I try) Critical update for IE 9.
Hi,
1.
Were there any changes made in the Computer prior to this issue?
2.Which anti-virus Software are you using?
Perform the steps mentioned below and check if it helps:
Method 1:
It might be some third party application is causing this issue.
Put the system in clean boot.
Follow the steps mentioned in the article given below to configure the system in clean boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: After you have finished installing, follow step 7 in the article to boot to normal startup.
Method 2:
You receive error code "0x80073712" or the "Windows Features" dialog box is empty when you try to install updates or components in Windows 7 or in Windows Vista
http://support.microsoft.com/kb/931712
Method 3:
Run system update readiness tool and check if it helps:
What is the System Update Readiness Tool?
http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool
Method 4:
I'd suggest you temporarily disable all security software and check if the issue persists.
http://windows.microsoft.com/en-us/windows7/Turn-Windows-Firewall-on-or-off
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software.
If you have to temporarily disable it to install other software, you should re-enable it
as soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Also refer:
Windows Update error 80073712
http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80073712
Hope this helps.
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
Another Safe way to Fix the Problem: Cannot install KB2675157 (get error 80073712 each time I try) Critical update for IE 9.:
How to Fix Cannot install KB2675157 (get error 80073712 each time I try) Critical update for IE 9. with SmartPCFixer?
1. Download Error Fixer. Install it on your computer.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. When the Fixing part is done, your computer has been speeded up and the errors have been removed
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