Thursday, 25 August 2016



Every so often I log into my computer and get a notification on the bottom right hand side saying that the device unsuccessfully installed. 
I double click it and it says that it is an unknown device. 
When I click on it and check for updates, it says windows says the driver is up to date. 
Then, my computer crashes and has the BSoD with the words on top with BUGCODE_USB_DRIVER. 
I don’t know what is happening, and I did not plug in anything new to my computer from when it started crashing. 
It has been happening for about a month now.
My computer is a Toshiba Protégé R705, Intel® Core™ i3 CPU, 2.27GHz
What I have plugged into one of my USB slots is a Dynex 4-port USB hub. 
Plugged into that is a LapCool3 Notebook Cooler, a Dell Photo Printer 720, and a Logitech laser mouse.
Even when I unplug all of this, that icon still pops out and says the driver installation is unsuccessful, and when I click it, all the ports still show up even though it is not connected.
To prevent the crash, I usually go to device manager and uninstall/disable that usb device, but windows always brings it back.

I don’t know if this is part of it, but I also notice that when I tilt my screen about 45degree angle (towards closing the screen) the built-in webcam disconnects, and when I put it back upward I hear the connect, disconnect sound about 3 or 4 times until
it stops.  Please help!

Solutions to the Problem BUGCODE_USB_DRIVER

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Be sure to check with the System maker's Support (or motherboard maker for custom systems)
and their forums (if any) for known issues.
The webcam disconnect is also something you should
check with Support and in the forums.

Toshiba - Forums

Toshiba - Contacts

Toshiba - Drivers - navigate to your model

Toshiba - Support


Check these KB Articles which "might" apply.

Stop 0xFE Resuming from Sleep or Hibernate with USB Streaming Device
"Stop 0x9F" or "Stop 0xFE" error on a Windows 7-based or Windows Vista-based computer that
uses certain AMD USB EHCI host controllers
"STOP 0x000000FE" error in Windows 7 or in Windows Server 2008 R2 when the computer enters
or resumes from sleep (S3) or from hibernation (S4)

Those and 2 other KB Articles are available (as of the date of this reply)


You can troubleshoot these yourself using BlueScreenView, MyEventViewer and the other methods
in this thread.
Be sure to use MyEventViewer to check at the times of the BSOD's or within a second
before them to see if anything is helpful in the Event Viewer.
Top 3 replies (+1 other).

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites.

Zip or upload the contents of C:\Windows\minidump
Use SkyDrive to upload collected files.

Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7)

Although the Bug Check 0xFE: BUGCODE_USB_DRIVER does usually indicate hardware it could easily
be a USB device attached and not System USB hardware.
And you can never really rule out drivers.
BCCode: FE    0x000000FE  <-- read this*1251.html?order=date
Is this a Upgrade installation of Windows 7 or did Windows 7 come on the system from the factory?
A possible cause could be Windows Updates, especially drivers.
Even drivers not usually thought of as
USB related, such as video/display, network (NIC & WiFI), and others, can be the cause.
Norton especially, McAfee, Kaspersky, SpyBot, Adaware and others could be causing or have a role
in this issue.
Try uninstalling them to see if that helps.
Use their maker's Removal Tools and/or
special instructions.
(Antivirus/antispyware/security programs.)

Remove ALL USB devices from the computer.
Be sure to check for updated drivers for ALL USB

References to Vista also apply to Windows 7.

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7


Then lets refresh the USB Stack
Control Panel - Device Manager - click anywhere in the blank/white area - then VIEW - Show
Disabled Devices - look everywhere (except USB Controllers) for any hidden/disabled devices 
(may have none or more than one) and Right Click on it - UNINSTALL.

Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and
UNINSTALL all except the category itself - REBOOT - this refreshes the driver and the USB stack

This KB shows the XP how to and the Vista and Windows 7 methods are identical
Here is a utility to help but do the above 1st.

USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used.
Run it Options and check the 1st three
choices to see if any are there.

You would remove all instances of the devices then reboot.

If needed try both of these :

Tips for solving problems with USB devices - and a Mr Fixit

Hardware devices not detected or not working - Mr Fixit

After the above attach one USB device at a time to see if any cause the issue.

Hope this helps.

Rob Brown -
Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.

Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.

Make sure your computer has at least the minimum amount of random access memory (RAM) required to run the program that is displaying the error. Look for the program requirements online or in the packaging information.

Recommended Method to Fix the Problem: BUGCODE_USB_DRIVER:

How to Fix BUGCODE_USB_DRIVER with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open it, it will perform a scan.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.

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