How to Resolve - burning dvd"s?

burning dvd"s

Bought my computer several years ago and added a second dvd burner.
Til recently it has always worked fine, but now my second drive will reconize a burned disk but will not reconize a blank one.
If I only use the original drive everything works up to the
actual burn process and I get a failed to burn error.
Anyone can help please

Anwsers to the Problem burning dvd"s

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Hi Papaw B,
According to your issue, firstly, you should ensure it is a hardware problem or a software problem ?

You could try to set your second DVD as your master DVD, or put it on other PC? If it works fine, there may be
something wrong with your DVD driver, then you may need to reinstall DVD driver.
If it doesn't work properly
, you may contact with the DVD manufacture for support.

Hope this helps
Best Regards
Dale Qiao

Note: It is recommended that you back up your files and folders before attempting this step:

• Move the mouse cursor over to the upper right side of the screen.
• A menu will pop up on the left. Click on the "Settings" feature on the menu.
• On the Settings window, click on the "Change PC settings."
• Now, left click on the "Update and recovery" feature.
• For the next step, left click on the "Recovery" feature.
• There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
• Now, follow the instructions on the screen to finish the Refresh process.
• After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
• Check again to see if the error burning dvd"s has been fixed.

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Another Safe way to Fix the Problem: burning dvd"s:

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