How Can You Fix - AVCHD MTS Files Crash Windows Live Movie Maker?

AVCHD MTS Files Crash Windows Live Movie Maker

Windows 7 Ultimate
Core 2 Quad
8GB RAM
No other applications running
Loaded most current Windows 7 drivers from Canon support site.
Windows Media Player can play these HD movies created with a Canon Vixia HF20 camcorder
Right-click on downloaded MTS (AVCHD) file on hard drive prompts to open with WL Movie Maker.
Application launches and crashes--with small and large MTS files.
This is a long-standing problem that has not been addressed.
Why advertise that this program works with these HD formats if it only does so in your labs and not on real customer systems?
__________________________________________________________________
William Vaughn
Mentor, Consultant, Trainer, MVP
http://betav.com
http://betav.com/blog/billva
http://www.hitchhikerguides.net
“Hitchhiker’s Guide to Visual Studio and SQL Server (7th Edition)”
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Solutions to the Problem AVCHD MTS Files Crash Windows Live Movie Maker

Download SmartPCFixer to Fix It (Free)

Hello William Vaughn,
Windows Live Movie Maker does not ship with Windows 7 operating system. It is part of Windows Essentials therefore that is why you were redirected to get help from the Windows Live Help.

Here is a link to the supported file types in Windows Live Movie Maker.
Please post in the following link for assistance with Windows Live Movie Maker:
http://windowslivehelp.com/product.aspx?productid=5
Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think

Make Sure that your Computer Meets the System Requirements

This error can be due to some configuration requirements for you system. If your PC hardware is not up to par, then make sure you update where necessary before continuing:

Microsoft Windows Requirements :

• 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
• 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

Recommended Method to Fix the Problem: AVCHD MTS Files Crash Windows Live Movie Maker:

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